Privacy Policy
How we protect and use your personal information
1. Information We Collect
We collect personal information that you voluntarily provide when you:
- Make a booking or inquiry
- Subscribe to our newsletter
- Contact our customer service
- Participate in surveys or promotions
This may include your name, email address, phone number, passport details, payment information, and travel preferences.
2. How We Use Your Information
Booking Processing
To process your bookings, arrange services, and manage your travel itinerary.
Customer Support
To provide assistance, respond to inquiries, and resolve issues.
Marketing Communications
To send promotional offers and travel updates (with your consent).
Service Improvement
To analyze trends and improve our services and website experience.
3. Data Protection
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection
4. Third-Party Sharing
We may share your information with third parties only when necessary for:
- Flight and hotel bookings
- Transportation arrangements
- Tour operators and activity providers
- Legal requirements or regulatory compliance
We ensure all third parties comply with data protection standards.
5. Cookies and Tracking
Our website uses cookies to enhance user experience. Cookies help us:
Remember Preferences
Store your language and currency choices
Analyze Usage
Understand how visitors use our site
Improve Performance
Optimize website speed and functionality
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
To exercise these rights, contact us at privacy@Avora Odyssey.com
7. Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated through our website or email notifications. Continued use of our services constitutes acceptance of the updated policy.
For privacy-related inquiries, contact our Data Protection Officer:
privacy@Avora Odyssey.com
Last updated: December 2024
Version: 2.1